Privacy and cookies
How we handle your personal data and use cookies on this website.
Company information
Privacy Notice
Last updated: 30 October 2026
This privacy notice explains how Samet Özkan Carbix Ticaret ("CARBIX", "we", "us") collects and uses personal data when you visit this website or contact us. We are the controller of your personal data for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
- Contact details you give us, such as your name, email address and phone number
- The content of your messages, including the product or appliance model you ask about
- Technical data recorded by our web server, such as IP address, browser type and the date and time of your visit
We do not sell products through this website, so we do not collect payment or delivery details here. When you buy CARBIX products on Amazon, Amazon processes your data under its own privacy notice.
How we use your data and our lawful bases
- To answer your enquiries and product or compatibility questions, as steps taken at your request before entering into a contract, or on the basis of our legitimate interests (Article 6(1)(b) and (f) UK GDPR)
- To keep this website secure and working properly, on the basis of our legitimate interests (Article 6(1)(f))
- To comply with our legal obligations (Article 6(1)(c))
Who we share it with
We only share your data where necessary with providers that host this website and our email, with our professional advisers, and with public authorities where we are legally required to do so. We never sell your personal data.
International transfers
We are based in Türkiye, so your data will be processed there, and some of our service providers may be located in other countries. Where UK data protection law requires it, we use appropriate safeguards for these transfers, such as the UK International Data Transfer Agreement or Addendum.
How long we keep it
We keep enquiries for up to 2 years after the matter is closed, and server logs only for as long as needed for security purposes or required by law.
Your rights
You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, to data portability, and to withdraw any consent you have given. To exercise these rights, email us at [email protected]. We will respond within one month.
Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Cookie Policy
Last updated: 30 October 2026
Cookies are small text files stored by your browser when you visit a website. This policy explains how we use cookies and similar technologies, in line with the Privacy and Electronic Communications Regulations (PECR).
Cookies we use
This website currently uses only cookies and similar technologies that are strictly necessary for it to work. We do not use advertising or tracking cookies.
Third-party services
When you follow a link to Amazon, Amazon's own cookie and privacy policies apply.
Analytics
If we add analytics tools in the future, they will only be activated with your consent, and this policy will be updated.
Managing cookies
You can delete or block cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the website from working properly.